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1. Scope of delivery

Nationwide. Entwine delivers nationwide through the Shopee® e-commerce platform

Market supported. Entwine does not deliver outside of supported markets, refer to supported markets for delivery in theentwine.com

Shopee delivery®. In the Vietnamese market, we currently only support delivery via channels supported by Shopee® and depends entirely on the scope granted.

2. Delivery time

Depending on the shipping method chosen by the customer:

-          Fast.Delivery methodYou will receive the product within 1 - 4 days.

-          Save.Delivery methodYou will receive the product within 2 - 6 days.

Delivery time begins after your order is successfully confirmed through the Shopee® system.

 Each order is only delivered to 1 address.

3. Choose a shipping method

On the e-commerce site:

Step 1:Select the product to buy

Step 2: Select Get now or Buy now

*In this step, you will be taken to Shopee®'s e-commerce platform and straight to the product you selected in step 1 in Entwine's official channel.

On the Shopee® site or app

Step 1:Select the product to buy and the product features you want to buy

Step 2:SelectShipping method desire.

Step 3:ApplyDiscount code,

Step 4: select Payment methods 

Step 5: Xevil acceptOrder.


Note:The above ordering steps are provided by Shopee and are subject to change without notice. Customers need to be careful when paying. If there is a payment problem, please contact Shopee or Entwine's customer care channel for support.

4. Cancel order

The order will be canceled after 02 times the delivery staff cannot contact the customer.


Choose your preffer language -

Delivery policy

This policy show how we delivery your goods and your rights to do during deliver.

10 May 2024 at 9:40:39 am

OTHER POLICIES

Privacy policy

This policy describes how customer data is secured, used and customers right.

Payment method

This document guide customer to pay for their purchase.

Buy instructions

This document guide customers to place an order from our website to Shopee®

Warranty policy

This policy describes the terms and conditions of the warranty and the customer's warranty benefits for the period covered therewith. Only applies to Entwine branded products.

Return policy

This policy describes the terms and conditions, how you process returns with Entwine and how we process your returns.

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